COVID-19 Hardship Support Program

April 1, 2020

The Napoleon State Bank is offering hardship support for customers who have been financially impacted due to quarantine or loss of income during this uncertain time in our communities. We are happy to work with each customer individually to understand your personal situation and are honored to offer the following support options to our customers:

Installment/Auto/Personal Loans – Payments may be deferred up to 90 days; late fees to be waived during deferral period.

Mortgage & Home Equity Loans – Payments may be deferred up to 90 days; late fees to be waived during deferral period.
          Please note: Secondary Market loans will be subject to forbearance guidelines set forth from Freddie Mac and FHLB will be assessed on a situational basis.

Business/Commercial/Agriculture Loans – Payments may be deferred up to 90 days; late fees to be waived during deferral period. Depending on the impact this situation has on your specific business, we are willing to look at several loan modification opportunities to assist you.

If you would like to discuss one of these options, please reach out to your Lender at your local branch. It is our privilege to be a part of your community and to serve you every day.